Changes Effective August 1, 2024
At Bloom Dental Group, we remain committed to providing our patients with high-quality, personalized dental care in a comfortable and modern environment. We sincerely appreciate the trust you place in our team and value the long-term relationships we have built with our patient community. Over the past several years, the dental industry has experienced significant increases in operational and staffing costs, as well as growing demand for preventive and hygiene services. As a result, appointment availability for routine hygiene care has become increasingly limited throughout the region. In order to continue maintaining the level of clinical care, technology, staffing, scheduling support, and patient experience our office strives to provide, Bloom Dental Group will be implementing an annual Hygiene Program Administrative Fee effective August 1, 2024. The annual fee will be:
$185 per individual patient
$500 per family (up to four family members)
This fee is associated with participation in and access to our hygiene program and preventive care scheduling system. The fee is not a charge for any specific dental procedure or covered insurance benefit and is separate from any co-payments, deductibles, co-insurance obligations, or balances related to dental treatment. Patients who choose not to participate in the hygiene program may continue to seek treatment with our doctors for other dental services, subject to appointment availability and applicable insurance coverage. We understand that changes involving healthcare costs can be difficult, and we did not make this decision lightly. Our goal is to continue providing consistent, high-quality care while remaining accessible to as many patients as possible. We appreciate your understanding and continued trust in our office.
FAQ
Q: If I've already had a cleaning at Bloom Dental Group in 2024, will the fee be applicable in 2024?
A: Yes. Effective August 1, 2024, the annual Hygiene Program Administrative Fee will apply once per patient annually in connection with participation in the hygiene program. Patients who pay the fee in August 2024 will not be charged again until August 2025.
Q: If I am enrolled in the Bloom Dental Group Membership Program, are there additional fees?
A: No. Patients enrolled in the Bloom Dental Group Membership Program will continue to receive the benefits included in their membership, and the Hygiene Program Administrative Fee is incorporated into the membership structure.
Q: Does the fee apply regardless of insurance status?
A: Yes. The fee applies uniformly to patients participating in the hygiene program, regardless of insurance status.
Q: If I only want treatment with the doctor and do not participate in the hygiene program, does the fee apply?
A: No. The Hygiene Program Administrative Fee is not submitted to dental insurance and is the patient’s responsibility.
Q: Is the administrative fee covered by insurance?
A: No, the administrative fee is not covered by your insurance and is billed directly to the patient. Yes, you can use HSA/FSA funds to cover the fee.
Q: Are accommodations available for patients experiencing financial hardship?
A: We understand that every patient’s circumstances are unique. Patients experiencing financial hardship are encouraged to contact our office directly so we may discuss available options on a case-by-case basis.